We are committed to safeguarding the privacy of our users while providing a personalised and valuable service.
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you taking full advantage of this website.
What information do we obtain from cookies?
• The IP (Internet Protocol) address from which you access our website
• The type of browser and operating system used to access our website
• The date and time of your visit to the site
• The pages, files, documents and links that you visit
• The internet address of the website from which you linked to our site (i.e. the previous site you visited before you came to us).
The above information is not used to identify you personally and is crucial for statistical and analytical purposes.
Overall, cookies help us provide you with a better user experience. For example, we use traffic log cookies to identify which pages are used on our website. This helps us analyse our web traffic and make ongoing improvements to our website content, navigation and functionality as a result of our improved understanding of visitor behaviour. We only use this information for statistical analysis purposes and then the data is removed.
Also, we use a cookie to keep the cookie disclaimer text hidden once you’ve accepted it, so it doesn’t continue to interfere with your viewing of our pages.
If you chose to share your contact details with us and register to access Helifix’s restricted design information such as Repair Details, a ‘visitor identifier’ cookie is used that prevents you having to register or login on subsequent visits (or remember a password!). Again, this is designed to improve your user experience.
Information you have chosen to share with us
The information you provide will not be shared with any third party organisations.
As a Helifix client, we may periodically provide product and literature updates or other information which we think you may find interesting, to the email address you have provided to us. Opting out of receiving our communications is a simple one-click process activated by clicking the ‘unsubscribe’ link at the foot of an email. If you would like to be removed from our database before receiving any communications, please send an email to email@example.com.
On request, we can provide site visitors with the contact information that we hold on them. We offer the opportunity to have inaccuracies corrected or profiles deleted by sending us an email to firstname.lastname@example.org.
We have taken appropriate security measures to protect against the loss, misuse or alteration of information that we have collected from you on this site.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you have any requests concerning your personal information or any queries with regard to the above, please either write to us at Helifix, The Mille, 1000 Great West Road, Brentford, London TW8 9DW, email email@example.com or call us on +44 (0) 20 8735 5200.